Returns

Thank you for shopping at The G-Code Store. We strive to provide high-quality digital plans for CNC machines, 3D printers, and laser cutters/engravers. However, if you are not entirely satisfied with your purchase, we're here to help.

Return Policy

(a) Digital plans purchased from The G-Code Store are non-refundable. Due to the nature of digital products, we do not accept returns or provide refunds once the purchase has been made. This policy ensures that Creators are compensated fairly for their work.

(b) We encourage you to review the product description, images, and any available previews before making a purchase. If you have any questions about a specific digital plan, please contact the Creator directly for more information.

Damaged or Defective Digital Plans

(a) In the rare event that you receive a damaged or defective digital plan, please contact us within fourteen days of purchase. We may request additional information, such as proof of purchase or details about the issue encountered.

(b) Upon verification of the issue, we will work with the Creator to resolve the problem. This may include providing a replacement digital plan or issuing a credit for future purchases. Our goal is to ensure your satisfaction with your purchase.

Contact Us

If you have any questions or concerns regarding your purchase or need assistance with a damaged or defective digital plan, please contact us. We will respond to your inquiry as soon as possible and work towards a resolution.

Exceptions

(a) Third-Party Platforms: If you purchased a digital plan through a third-party platform or website, please refer to their respective return policies. The G-Code Store's return policy applies only to purchases made directly through our Website.

(b) Unauthorized Distribution: If it is determined that you have engaged in unauthorized distribution or sharing of purchased digital plans, your access to the Website may be suspended or terminated, and you may be subject to legal action.

Modifications

The G-Code Store reserves the right to modify or update this Returns policy at any time, without prior notice. Any changes to the policy will be posted on the Website.

If you have any further questions or concerns about our Returns policy, please contact us.